Our Journey
Phase 1: Foundation
Marked the beginning of a community-centric approach and strengthened direct engagement with residents.
Launch of the first pilot Municipal Presence Centre in Khalifa City.
Key government developments
Including the launch of TAMM platform, and the Foundational Strategy for Livability.And repositioning of Municipal Presence Centres as a direct bridge between the community and the municipality.
Opening of the Municipal Presence Centres
in Mohamed Bin Zayed City
Opening of Municipal Presence Centres
in Bani Yas and Al Aamerah
Phase 2: Expansion & Impact Building
Adoption of the updated operating model:
A Primary Link – Public Appearance
Community Engagement
Opening of 13 new centres
11 centres in Abu Dhabi
2 centres in Al Dhafra
Opening of 6 new centres
4 centres in Abu Dhabi
2 centres in Al Ain
Phase 3: Future Expansion
Targeting priority areas to enhance community accessibility